Privacy Policy

1. Introduction & Overview

North Dallas Lights, LLC ("North Dallas Lights", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding data collection, use, disclosure, and protection when you visit our website (https://northdallaslights.com), request quotes, or utilize our permanent architectural and holiday lighting services.

2. Information We Collect

• Direct Contact Data: Name, phone number, email address, physical service address, and notes submitted via our quote request forms.
• Property & Measurement Data: Aerial and satellite imagery of your roofline and eaves used to calculate linear footage and install estimates.
• Technical Data: Browser type, device details, IP address, and anonymized website usage metrics collected via privacy-conscious analytics.

3. How We Use Your Information

We use collected information solely to:

• Generate accurate design proposals, linear foot measurements, and pricing estimates.
• Communicate scheduling, installation progress, takedown windows, and warranty service.
• Provide 48-hour priority maintenance and customer support.
• Comply with Texas legal, licensing, and insurance obligations.

4. SMS / Text Messaging Consent (TCPA Compliance)

By submitting your phone number via our quote request forms, you consent to receive text messages (SMS) from North Dallas Lights, LLC regarding your lighting quote, appointment confirmations, installation status, and maintenance notices. Message frequency varies based on project status. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at (972) 369-4878. We will never sell, lease, or share mobile numbers with third-party marketers for promotional purposes.

5. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share information with trusted operational service providers under strict confidentiality agreements solely to facilitate our services (e.g., CRM systems for workflow dispatch, cloud hosting providers, and digital signature platforms).

6. Data Security

We implement industry-standard technical and operational safeguards to protect your personal information from unauthorized access, alteration, or disclosure. All form transmissions are encrypted using Transport Layer Security (TLS/HTTPS).

7. Texas Data Privacy Rights (TDPSA)

Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA) to confirm whether we process their personal data, correct inaccuracies, or request deletion of personal information. To exercise any of these rights, please email [email protected].

8. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us: